6 Ways to improve medical management in 2024 

Clinic and medical management is becoming increasingly complex and demanding as managers must handle a wide range of aspects, from emerging technologies and changing regulations to the evolving needs and expectations of patients. In recent years, we have witnessed a rapid growth in medical technologies, changes in healthcare regulations and requirements, and a diversification of patient needs and expectations. 

With technological advancements, there are more tools and systems that can be integrated into clinical practice to improve efficiency and the quality of patient care. For example, the use of telemedicine, artificial intelligence, and data analytics can revolutionize how medical services are delivered and patients are managed. However, implementing and managing these technologies requires adequate expertise and resources, adding a new dimension of complexity to clinic management. 

What is clinic management? 

Clinic management involves coordinating all the operations of a medical facility, including patient care, administrative workflows, and financial functions. This entails implementing efficient systems for scheduling, billing, electronic record-keeping, and patient communication. Effective clinic management also includes overseeing staff and ensuring that team members can focus on patient care. 

Clinic management is essential for the smooth running of medical activities. How can you become more efficient in this field? Here are some simple strategies to improve your medical management skills in 2024: 

Seek anonymous feedback from staff and patients 

    Don’t make changes just for the sake of it. Try to identify your management weaknesses through anonymous feedback from employees and patients. By learning what needs improvement, you can implement the necessary changes to enhance efficiency and satisfaction. 

    Analyze workflow to determine staffing needs 

      Examine patient trends and work patterns to identify staffing needs. If a particular shift is always overcrowded, it might be necessary to redistribute employees to balance workloads. 

      Honor employees’ scheduling needs for better work-life balance 

        Offer flexible work schedules to encourage a healthy work-life balance. Respecting employees’ scheduling needs can contribute to improved morale and productivity. 

        Adopt a mobile communication method for the team 

          Use a mobile communication app to standardize and simplify team communication. This way, you will avoid confusion and ensure that all members are up to date with important information. 

          Send appointment reminders and admission forms to patients in advance 

            To streamline the scheduling and admission process, send reminders and forms to patients before their visit. This will reduce waiting times and increase patient satisfaction. 

            Implement software for automation and centralization 

              Use specialized software to automate and centralize clinical operations, including staff scheduling, time tracking, and data management. This approach will reduce manual work and improve overall efficiency in medical management. 

              By applying these simple tips, you can improve medical management and create a more efficient and pleasant working environment. Investing in the right technology and resources will ensure optimal management of your medical unit, benefiting from better communication, more efficient scheduling, and increased satisfaction for both staff and patients. 

              By eliminating manual work, you will have more time to focus on improving the quality of patient care. With these tips and the help of a medical management software, you can transform your clinic into an efficient and flexible unit, providing high-quality care to patients. 

              Try shiftin to improve medical management with automated employee scheduling and much more. 

              Which shifts do employees prefer and why? 

              In the dynamic context of the Romanian labour market, employees’ shift preferences have evolved significantly, influenced by the need for work-life balance. According to research conducted by MSL The Practice and eJobs, managers want a flexible and hybrid work schedule, while employees who do not hold management positions would opt for a four-day work week.  

              Regardless of their industry, hybrid working is the preferred mode of working for the majority of employees surveyed in the study (58%), with a higher percentage of non-management employees preferring to work from home. In addition, most employees say they want flexibility from their employer in starting and finishing times, with more than a third of respondents opting for this option,” the research shows.

              This trend points to a shift towards more flexible working patterns more suited to individual needs. 

              Employees’ preferences for working shifts 

              The survey shows that the majority of employees in Romania prefer a four-day working week, which would allow them to have a longer weekend and more free time for personal and family activities. This preference is supported by 65% of respondents, indicating a clear desire for a better work-life balance.  

              Considerations for working shift preferences 

              Among the main reasons employees prefer shorter shifts are reduced stress and increased productivity. A four-day-a-week schedule can lead to better concentration and efficiency during workdays, as employees are more rested and motivated. Flexible working hours can also contribute to better mental and physical health, reducing the risk of burnout.  

              Managers’ preferences for working shifts 

              On the other hand, managers and executives tend to favor flexible and hybrid working hours, combining days at the office with days at home. This approach allows them to maintain better control over the team and respond quickly to changes in the business environment. The hybrid program is appreciated by 55% of managers in Romania, who believe that this model ensures optimal continuity of activities and effective communication within the team.  

              Industry impact and success stories 

              The adoption of flexible shifts and compressed work schedules has had a positive impact in various industries. For example, in the IT sector, where flexibility is key, companies that have implemented such programs have reported a significant increase in employee satisfaction and retention. This model has also been successfully implemented in other industries, such as marketing and consulting, demonstrating its benefits in terms of productivity and personal balance.  

              Modern shift management solutions 

              To meet the needs of employees and managers, modern shift management solutions such as shiftin are becoming increasingly popular. shiftin is an automated shift scheduling platform that allows companies to create flexible and efficient work schedules tailored to employee preferences. By using such a solution, companies can improve both employee satisfaction and organisational productivity. 

              For more information about digital transformation and workplace flexibility, you can contact us to schedule a personalized demo 

              Shift preferences are clearly influenced by employees’ desire to find a work-life balance. Adopting a four-day work week or flexible, hybrid schedule can bring significant benefits to both employees and employers, promoting a healthy and productive work environment. Modern solutions such as shiftin can facilitate this transition by providing the tools needed to effectively manage shifts. 

              For more information on digital transformation and workplace flexibility, you can learn more in our article here, as well as about shift types here

              Scheduling working and rest times in pharmacies

              The Working Time Directive, commonly known as Directive 2003/88/EC, lays down straightforward health and safety standards regarding the way working hours are organized in all member states of the European Union (EU). Following this directive is essential for companies doing business in the EU if they want to continue operating away from conflict with the law and keep their workplaces safe and productive. 

              Legislation Adherence 

              It could prove challenging to stay current with legislative changes. shiftin offers a comprehensive planning solution that considers all pertinent legal restrictions, streamlining this process. Thus, shiftin makes sure that pharmacies keep up with the operational guidelines. With its user-friendly interface, shiftin establishes itself as a reliable associate for pharmacies, assisting them in effectively meeting legal obligations. This gives pharmacists the assurance that HR-related matters are handled appropriately and in compliance with the law, allowing them to concentrate on patient care.

              Labour Allocation 

              Pharmacies can optimize labor allocation based on a range of user-defined rules by utilizing shiftin’s sophisticated algorithms. Pharmacies can reduce overstaffing during slow times and prevent understaffing during busy times by adhering to these sets of guidelines and business objectives that shiftin considers. In addition to these set rules, shiftin takes into consideration legislation of the country/region or operation including daily rest periods, rest breaks, annual leave, working week hours, etc. Most vital, is that through this, they can manage their personnel effectively and morally. 

              Time Management 

              Effective time management in healthcare is essential to operating consistently and providing the best possible care for patients. Pharmacies require innovative approaches for handling the regulation landscape governing working hours and rest intervals. This is where the shift scheduling platform shiftin comes in to rethink the way pharmacies schedule their employees’ working itineraries. 

              Employee Wellbeing 

              The wellbeing of employees is an important factor contributing to the smooth operation of a physically demanding industry such as the pharmacy sector. shiftin makes it easier to create shift schedules that provide a balance to work obligations and sufficient downtime. This keeps employees from burning out and guarantees that they are engaged and attentive throughout their shifts. 

              Lower administrative costs 

              Pharmacy businesses can save a significant amount of time and money by using shiftin to streamline administrative tasks related to scheduling. Automating laborious administrative tasks frees up managers and pharmacies to concentrate on strategic decision-making and core business activities. 

              shiftin is not only a solution provider, but a trusted partner for the pharmaceutical industry helping to optimize operational processes. If you would like to learn more about shiftin, contact us to find out how we can customize our solution to fit your specific business needs. 

              Get in touch with one of our consultants to find out more.

              How to effectively schedule the work shifts of employees in the healthcare industry?

              With the complexities of staffing requirements, law, and changing employee preferences, proper shift scheduling is becoming increasingly crucial. Employee shift scheduling is essential for healthcare operations to run consistently while providing optimal patient care. Consequently, in this article, we will cover manners to streamline and optimize shift scheduling for healthcare personnel. 

              Communicate 

              First and foremost, communication is crucial in the healthcare sector. This is to guarantee that healthcare professionals are kept up to date on schedules, schedule changes, work shift expectations, and any other important updates relating to their job tasks. Clear communication through open channels reduces misunderstandings, scheduling errors, and promotes a pleasant work atmosphere. 

              Consider being flexible 

              Secondly, considering flexibility while managing shifts is critical for maintaining operational resilience and efficiency. This enables healthcare facilities to develop contingency plans in the event of unexpected personnel shortages and absences. These contingency plans frequently consist of managing on-call staff who can fill gaps on short notice. In their case, shift scheduling management is also essential.  

              Monitor and Adjust 

              One of the key elements of a well-run healthcare facility is the monitoring and modification of scheduling procedures as needed. To discover areas for improvement and refinement in scheduling operations, adjustments are typically made through requesting administrative staff and staff members for their input. 

              Adhere to legislation 

              Another critical aspect presents itself from a legislative perspective. In order to reduce legal risks and maintain a secure and productive workplace, it is essential to adhere to the laws and regulations controlling how work is organized. Directive 2003/88/EC, which defines health and safety standards for the arrangement of working hours, is the applicable law in Europe. Respecting legal requirements upholds the rights of workers while upholding the highest legal standards and the healthcare organization’s excellent operational performance. 
               
              This process can be greatly streamlined by using specialist scheduling software made for healthcare environments. These solutions provide features like AI capabilities, shift switching functionalities to satisfy employee preferences, automated schedule development based on established criteria, and real-time updates to assure compliance with labor laws and staffing requirements. Healthcare institutions can benefit greatly from the use of such software by saving time, reducing scheduling errors, optimizing staff performance, and improving overall staff satisfaction.  

              shiftin is an automated shift scheduling software solution adheres to legislation and helps you reach operational excellence through outstanding staff management.  

              Get in touch with one of our consultants to find out more.